In the case when a client isn't happy with the quality of their essay, they can submit a refund request, and get a partial or full refund. However, the reasons why the paper is of a bad quality must be strong and clear.
The request will be analyzed by the company's team, in the shortest time possible. Keep in mind that you have to send a refund request within 72 hours after order completion, otherwise the request won't be valid.
In case your paper is okay, but need some minor changes, you can request a free revision, as long as you send it within 14 days after receiving the first version of the paper. This is definitely a good thing, and we love it.
As already mentioned, there are many BestEssays.com complaints, as well as praises. We guess that's the same happens with every company, and that's fine. Not everyone can be satisfied. What's important is that this company is ready for improvement and takes negative reviews into consideration.
What clients appreciate about this service is that it covers an array of subjects and task including writing essays, coursework, case study, resume, etc.